Excellent communication skills, problem solving ability, creativity, and teamwork.
Experienced in coaching leaders who seek to enhance their value to their company and boost career opportunities
Ability on implementing sales and customer care process for direct and indirect sales channels: telemarketing, internet and point of sales.
Ability to interface with all levels of professionals from subject matter experts to executives in customer care, marketing, revenue assurance, engineering , IT and others business areas.
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Background :
Bs. Electrical Engineering Unicamp – Faculdade de Engenharia Elétrica (1992).
Gestão e Estratégia de Empresas, Unicamp – Instituto de Economia (2000).
Experience with Professional Clients and Executive Coaching;
Skill in managing processes and the development of team leaders;
Ability to rebuild unstructured scenarios focused on improving processes, productivity, profitability, the communication process and the sustained growth of the area under its management;
Ability to identify and recognize the potential of people working in the team, promoting and stimulating the generation of new ideas and development professionals;
Background :
Training Wellness Coaching – Carevolution (in progress)
Training Master Coach – SLAC – Latin American Society of Coaching – 2015
Training Executive Coaching – SLAC – Latin American Society of Coaching – 2015
Training in Professional Coaching – SLAC – Latin American Society of Coaching -2014
Training Coach Leader and results for management – SBC – Brazilian Society ofCoaching – 2015
Mini MBA ADM Companies – KM Consultores Associados (not completed) – 2012
Graduate degree in Organizational Behavior and HR Logistics – UNYAHNA /
INBRAPE – 2004
Certified Coach